The photos here were taken with film cameras and either the slide or negative was scanned digitally. Most of the work here is done on a medium-format camera (Rolleiflex Automat) that allows for high quality prints of up to 36"x36". All images were carefully inspected to print well at the sizes that are offered for sale. Prints are done in matte finish on archival paper that is resistant to fade for over 100 years (if not in direct sunlight or strong florescent light).
You must use the "Contact Weldon Link" to get an RMA number before returning your item. The item must be returned in it's original packaging.
I will be happy to exchange any item for another item of equal value (minus shipping) when exchanged for another item within 15 days of receipt. You will receive the replacement once the returned item is received. If you choose a refund instead of exchange, the same terms apply, except there is a 10% restock fee
If the item is damaged or defective when received, you must use the "Contact Weldon Link" within 24 hours and notify of the damage and arrange for a replacement.
There are no returns or exchanges on items damaged for any other reason (including damage done by framing or mounting). This includes return shipping; you are encouraged to insure the item when shipping back.
When using the Contact Weldon link, please give:
Your Name
Phone Number
Email Address
Order Number
You may also call 615-799-8472, but using the link will usually get faster service.
Once you have an RMA number, please send the return it to:
Excelsus Photo
7102 Kingwood Blvd
Fairview, TN 37062
Sales tax is automatically added and collected at rate of 9.75% for residents of Tennessee.
We do not collect sales tax for other states.
Items are typically printed to order then shipped. Usually, the item is printed and shipped within 3 - 4 business days. Therefore, please allow for two to four weeks to get your items.
Smaller photos are shipped flat between cardboard. Larger photos are gently rolled then shipped in cardboard shipping tubes.
Sorry, we currently don't ship outside of the United States.
If you would like a different size, different cropping, different finish (glossy instead of matte), or any other request or question. Please use the Contact Weldon link and he will get back with you.